“They will just enter their answer in natural language and the tool will be able to create a statement of work, which will be sent to our preferred suppliers,” he says. “We’ve got a lot of ideas,” he says, but the system and the workload of the procurement team has meant that they have not been implemented.įor Pourrat, the promise of natural language query processing is that it will greatly simplify the way users interact with business software that drives the procurement process.įor instance, he says, users simply need to answer a set of questions.
For instance, with greater levels of visibility enabled through digitisation, it becomes possible to deliver predictive procurement. The team, he says, will focus on the more strategic areas of procurement. While there is plenty of debate over ChatGPT and how it might replace certain industry roles, Pourrat believes the role of the procurement team is not going away. In fact, Pourrat regards the use of natural language queries in such enterprise software as a means to simplify work. “We want everything to be achieved in two clicks, and ideally just by speaking,” he says. For Pourrat, enterprise software needs to be “consumer grade”, which means users don’t need training to understand it. He says even people who are not procurement professionals are able to use the Globality platform.
This is the way that technology will enable procurement to change” “We truly believe that digital is the way to go.
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